Raffles Hotel Marketing Communications

Assignment 4 Observation base A Describe one on-the-job problem of issue encountered and how it was resolved. I starting encountered this problem two weeks into my internship with Raffles Hotel trade Communications. After my orientation week, it was finally measure for me to take on projects on my throw and start communicating with some of the clients and media the department would follow up from time to time. ane of the projects that I was tasked was to prepare the Arabic reading material of Raffles Hotels fact winding- shred for the Saudi Arabia sales excite that the director of Sales and Marketing will be doing at the end of the week.This request came in as a last subtle project as there were several(prenominal) delays in the process of translation and berth of the facts and information. In what limited time I had, it does seem that I would not be able to complete to the fact sheet in time due to the continuous delays from the Translation Company and external attend to that took quite some time to situate back to me. Time wasnt on my side and I knew I cannot devote to mess up this project. That was when I indomitable to adopt one of the many value that Raffles Hotel believes in taking self-possession of guest requests.Instead of sitting around time lag for things to happen and emails to be replied, I pertinacious that it was time for me to take action and view what needs to be do, done. The issue was ultimately resolved after I do personal trips around the hotel, asking for second from colleagues from various departments that have knowledge in the Arabic language. I managed to prepare the Arabic fact sheet of Raffles Hotel in time for the Saudi Arabia sales trip and have shown my managers that I am mortal they can trust to get things done on time and to the best of my abilities.